Rota innovation & e-Rostering in a large District General Hospital - HealthRota

Introduction

A large engagement survey study of junior doctors before and after implementation of the HealthRota e-rostering platform in a large District General Hospital in an unnamed NHS Wales Health Board.

A 14-question survey was conducted covering a range of topics including rota design, ease of use, annual leave requests, flexibility and work/life balance.

Results

+41%

increase in average Likert score across all 14 questions

+52%

improvement in ease of taking leave

+69%

improvement in access to roster

On a 5-point Likert scale the average score out of 5 rose a stunning 41% from 3.0 pre-implementation to 4.2 after HealthRota e-rostering was introduced.

The biggest score increases covered the areas of access (up from 2.9 to 4.9) and ease of requesting leave (up from 3.1 to 4.8). Comments ranged from “absolutely fantastic” to “creates a better work/life balance.” More comments can be found in the Feedback section below.

Despite COIVD-19 impacting on the junior doctor experience. HealthRota still proved to be a much more popular and efficient system across all important aspects of medical rotas.

2 people looking at the HealthRota app on an iMac

About NHS Wales

NHS Wales is the public funded National Health Service of Wales providing healthcare to some 3 million people who live in the country.

The Welsh Government sets the Health Care strategy and NHS in Wales delivers that strategy and services via the seven Local Health Boards, three NHS Trusts and two Special Health Authorities. The NHS has a key principle which is that – Good healthcare should be available to all.

Download Rota Innovation Case Study (952.20 KB)

Feedback from users

It’s absolutely fantastic. This rota gives us ownership, feel valued as a team member, inclusive and allows our voice to be heard. Creates a better work life balance.

HealthRota has been invaluable in giving me flexibility for my personal and professional leave. It is very easy to use and gives a clear overview of staffing. As teaching fellow I have needed the flexibility to optimise my work opportunities, I could easily swap my shifts and leave to ensure I didn’t miss out and could contribute. I have never had such a flawless rota before… I cannot praise this rota enough and would be sorely disappointed if it was withdrawn.

A breath of fresh air to be treated like an adult with a life outside of work able to request leave and have the majority of it approved without any swaps.

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